Privacy and Cookies Policy

www.sumacwatches.com website is owned by Sumac Watches, which is a data controller of your personal data.

We have adopted this Privacy and Cookies Policy, which determines how we are processing the information collected by www.sumacwatches.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.sumacwatches.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit www.sumacwatches.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, if you send a message via the contact form or make a purchase via the Site we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, email address, telephone number, etc.).

Why do we process your data?

We will collect and process only the minimum user data necessary to maintain the website and to deliver the service (e.g. respond to a message or process a purchase). Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to submit a query or request by filling a form, you may provide personal data to us, such as your email, first name, last name, region of residence, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you may not be able to submit a watch repair request or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via direct message to @sumacwactches in Instagram.

Cookies

The website uses cookies to help personalise your online experience. By accessing www.sumacwatches.com, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

You may also remove Cookies from your computer by clearing your browser history.

How will we use your data?

Sumac Watches will never sell, trade or exchange your data with unauthorised parties. It is understood that through your use of the service we provide that you consent to the collection and use (as outlined in the this Privacy and Cookies Policy) of this information.

As part of providing you with the services we offer, we may need to provide you with certain communications, such as invoice or order status messages. These communications are considered part of the service we offer and which you may not be able to opt-out from receiving.

Sumac Watches will retain some personal data provided during the purchasing process for legal requirements relating to business records and for use in case of handling returns or repairs, for example. No sensitive personal data or financial/banking data will be retained.

Data will only be collected and retained where there is a lawful basis to do so.

No personal data will be shared with any third parties for any reason other than executing the contracted services, such as the shipping of sold items. Data will not be shared with third parties for any other use except where there is a legal requirement to do so (e.g. a Police investigation).

Your personal data will not be used by us for marketing purposes without your consent and will never be shared with any third party for such purposes

Personal data will be held for a maximum of 7 years from the date of the last transaction and will then be permanently deleted.

Any data retained by Sumac Watches will be held securely and will not be accessible to anyone except the Partners or authorised third parties, for example, for the purpose of shipping purchased items or repaired items.

You have the right to request that your personal data held by Sumac Watches is permanently deleted from our systems.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact form below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required by law, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may contact us using the contact form below of by direct message to @sumacwatches on InstaGram